Our Farm

Rooted in Indonesia’s highlands, we cultivate more than coffee — we nurture tradition, sustainability, and the stories of the farmers who grow it. Every bean reflects their passion, our promise.

Brand Stories

To ProvideThe Highest Quality
Organic Products and Services.

At Indonesian Coffee Merchant, our journey begins in the highlands of Indonesia, where generations of farmers have nurtured coffee trees with patience, skill, and deep respect for the land. Every bean carries not only the richness of Indonesia’s soil but also the resilience and dedication of the people who grow it.

We exist to be the bridge between these farmers and the world. By combining traditional cultivation with modern quality standards, we ensure every shipment is traceable, consistent, and crafted to meet the needs of global roasters and coffee lovers alike.

Our mission is simple: to champion Indonesia’s finest coffee while uplifting the communities that produce it. For us, great coffee does more than taste exceptional—it tells a story of sustainability, fairness, and connection.

From the farms of West Java and beyond, to warehouses and roasteries around the globe, we deliver more than coffee. We deliver a promise: Sustainability. Quality. Value. Flavor.

This is the authentic taste of Indonesia—crafted with passion, delivered with integrity, and shared with the world.

01
Order Commitment

Minimum Order Size:
18-20MT (1 full container load)

Volume Flexibility:
Rolling shipments available for buyers committing to larger volumes

Available Varieties:
Sourced directly from trusted farmers (e.g., West Java WetHulled Arabica, Grade 1 Robusta)

Harvest Requirement:
Main crop only; fly crop excluded unless preapproved

02
Payment Terms

To protect farmers and ensure sustainability, ICM operates under the following standard payment terms:

  • 50% Deposit required upon order confirmation
    • Used for farmer payments and earlystage processing/logistics
  • 50% Balance due upon Bill of Lading (B/L) issuance
    • Final payment releases shipping documents and container

Note: ICM does not offer postpayment or credit terms unless covered by a formal contract.

03
Documentation Provided Per Shipment

  • Each shipment from ICM wil include:
  • Pro Forma Invoice
  • Commercial Invoice
  • Packing List
  • Certificate of Origin (ifrequested)
  • Certificate of Analysis (COA), detailing:
    • Screen size
    • Moisture content
    • Bean density
    • Organoleptic profile (taste/aroma)
  • Bill of Lading (upon receipt of final payment)

04
quality Standards

  • All beans are processed to order and packaged in hermetically sealed bags (60kg or 900kg bulk options)
  • Beans are traceable to origin farms and cooperatives
  • Quality is consistent with agreed specifications
  • Optional data loggers included on request for intransit condition monitoring

05
Shipping Terms

  • Default Incoterms: FOB Indonesia, or CIF Australia if freight is arranged by ICM
  • Container Load: ~19,200kg (standard 20-foot container)
  • Typical Lead Time: 21–30 days from order confirmation to port departure

06
Order Policies

  • Orders are nonrefundable once deposit is paid and sourcing has begun
  • Buyer-related shipping delays may incur warehousing or storage charges
  • All agreements must comply with ICM’s export and documentation timelines

07
ICM Core Principles

  • Farmer-first payment model
  • Ethical sourcing & full traceability
  • Commitment to sustainable, high-quality coffee
  • Long-term partnerships with transparency and fairness at the core

08
Order Received

  • Make sure the bags are correct, in good condition, and match your order.
  • Report any problems within 24 hours, with photos if possible.
  • If there’s an issue, let us know quickly. We’ll review it and replace or credit if needed.
  • Once you accept the goods, please store them properly (cool, dry, clean).
  • We’re not responsible for issues that happen after delivery.
  • Returns only accepted if reported within 24 hours and bags are unused or faulty.

Vision

To be the trusted global gateway for Indonesian coffee, elevating local farmers to
the world stage while redefining sustainability, quality, and flavor in every cup .

Mission

  • To connect farmers and cooperatives across Indonesia with roasters and buyers
    worldwide.
  • To maintain farmer-first payment models, ensuring financial security and fair
    trade.
  • To uphold the highest standards in sourcing, processing, and shipping green
    coffee.
  • To deliver traceable, premium-quality beans that represent Indonesia’s coffee
    heritage.
  • To foster long-term partnerships built on transparency, respect, and shared
    growth.